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FGC Customer Service

Enquiries Claims

Claims telephone

900 90 15 15

People with hearing disabilities

SMS 675 78 70 02
Fax 93 366 32 36
Email [email protected]

People with reduced mobility

If your journey begins or ends at Sant Cugat, please call the 012 information line and we will tell you what you have to do.

Plaça Catalunya Customer Service Center

Barcelona-Plaça Catalunya Station Main Lobby
Open from 8 am to 8 pm
(from Monday to Friday)

Plaça Espanya Customer Service Center

Barcelona-Plaça Espanya Station Main Lobby
Open from 9 am to 2 pm and from 4 pm to 6:30 pm
August from 9 am to 2 pm
(from Monday to Friday)

Balaguer Station Customer Service Center

Carrer Noguera Pallaresa S/N
[email protected]

Enquiry form

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In compliance with current laws on personal data protection, you are informed that these data will be included on the FGC database. FGC will use this information to prepare reports on customer satisfaction levels. You may, at any time, exercise your rights to access, rectify, cancel and oppose the use of this information by contacting FGC, Cardenal de Sentmenat, 4, 08017, Barcelona (Spain), indicating reference LOPD.